Customer Information Policy

This policy explains how we collect, store, and use customer information specifically for the purpose of processing orders and delivering products. It complements our Privacy Policy.

Collection
We collect customer information necessary to process orders, including:

·       Name, address, and contact details

·       Payment information

·       Delivery instructions

Use
Customer information is used only to:

·       Process orders and payments

·       Arrange shipping and delivery

·       Provide customer service and support

·       Issue credit notes or exchanges if applicable

Storage
Customer information is stored securely and only accessible to authorized staff.

Disclosure

·       We may share customer information with:

·       Payment providers (e.g., Stripe, PayPal)

·       Delivery and courier services

·       Legal authorities when required

Retention
We retain customer information only as long as necessary to fulfill orders, provide support, comply with legal obligations, and, if you have consented, send marketing communications from time to time. You may opt out of marketing communications at any time by contacting us or using the unsubscribe link in emails.

Your Rights
You can request access, correction, or deletion of your information by contacting us.

Contact: info@theeasygarland.com.au